Consulting Services


Human Resource Management & HR strategy development, Workforce planning, HR policy development, HR audits
Labour Relations Disciplinary processes & Grievance management & Employment relations advisory
Organisational Development & Organisational structure design, Performance management systems, Change Healthcare Workforce & Consulting Healthcare workforce planning, Operational advisory & Health Clinical Governance systems and Financing
Public Sector Advisory Strategic planning & Policy development, Governance and Compliance support. Strategy, Marketing and Communication; Project Management and Quality Improvement; Managing Operations and Health Technology for optimal service delivery.

## L Jones Workforce Consulting: Frequently Asked Questions (FAQ)

Q: How does your clinical background benefit my HR and administrative needs?

A: Unlike traditional HR consultants, I hold a National Diploma in Diagnostic Radiography, Partially completed Post Graduate Diploma in Health Care Management, BComm Honours in Human Resource Management Degree, BA Value and Policy Degree, Certificates from Western Cape Government various Certificates from National School of Government including Nyukela Public Service Pre-Entry Programme Certificate.  I understand the clinical workflow, the stress of frontline patient care, and the technical requirements of medical equipment. This allows me to design workforce strategies that actually work on the hospital floor, not just on paper.

Q: Are your services compliant with Public Service regulations and PILIR?

A: Yes. I hold specialized certifications from the National School of Government, including the PILIR Certificate and Performance Management in the Public Sector. My work is strictly aligned with the Department of Public Service and Administration (DPSA) frameworks.

Q: What is your level of expertise with government systems like PERSAL and BAS?

A: I maintain an elite level of technical proficiency, with certified scores of 99% in PERSAL Introduction, 97% in Personnel Administration, and 94% in PERSAL Salary. I provide highly accurate data cleaning, auditing, and establishment management.

Q: Do you offer support for Financial Leadership and GRAP compliance?

A: Absolutely. I am certified in Generally Recognised Accounting Practice (GRAP), including complex areas such as Changes in Accounting Estimates (GRAP 3), Foreign Exchange (GRAP 4), and Annual Financial Reporting. I help bridge the gap between HR data and financial reporting.

Q: Can you assist with Labour Relations and Anti-Discrimination issues?

A: Yes. My BComm Honours in HRM included extensive modules in Labour Law and Industrial Relations Theory. Furthermore, I am certified in Championing Anti-Discrimination and Ethics in the Public Service, ensuring your organization remains legally compliant and socially responsible.

Q: Is your consulting available for both private medical groups and public facilities?

A: Yes. My Partially completed Post Graduate Diploma in Health Care Management and Strategic HRM background allow me to adapt to the high-efficiency demands of private healthcare as well as the complex regulatory environment of the public sector.